KPI Scores & Reports
Understanding Your Scores
How to read your KPI dashboard, what each score means in practice, and how the Overall Score is calculated.
Your KPI scores are visible in two places: the Reporting section of the sidebar (for your own scores) and on the Employee Analytics dashboard (for admins viewing team scores).
Reading Your Daily Scores
Each working day produces a set of scores. You'll see them displayed as:
- Task Completion: 0, 1, or 2
- Planning Quality: 0, 1, or 2
- Blocker Communication: 0 or 1
- Timeliness: On Time / Grace Period / Late
- Overall Score: 0–100
A missing score for a day means either no update was posted, or you were marked on leave.
The Overall Score Formula
The Overall Score combines the four scored dimensions into a single 0–100 number:
- Raw scores are summed (max raw = 5 points: 2 + 2 + 1 + timeliness mapped to 0/0.5/1)
- The sum is normalized to a 0–100 scale
- Timeliness reduces the score proportionally — a late submission pulls the total down even with perfect content scores
Score Trends
The Reporting page shows your scores over time as a line chart. You can filter by:
- Granularity: Daily, weekly average, or monthly average
- Metric: Any individual KPI dimension or Overall Score
- Date range: Custom start and end date
Trends are more meaningful than individual daily scores. A consistently high average is a better signal than occasional perfect days.
What a Good Score Looks Like
| Overall Score | What it typically indicates |
|---|---|
| 80–100 | Specific updates, no missing sections, submitted on time |
| 60–79 | Good content but occasional vagueness or slight lateness |
| 40–59 | Vague updates, missing sections, or frequent late submissions |
| Below 40 | Minimal content, no blocker communication, consistent lateness |
Score Visibility
- You can always see your own scores in the Reporting section
- Team leads can see scores for all members on their team
- Admins and Owners can see scores for everyone in the org
- Readonly members can view the dashboard but only for teams they have access to